- Home
- FAQ
General Information
Our diesel generators are used in a wide range of applications, including emergency power supply, remote power generation, military, backup power for hospitals, building, hotel, school, data centers, power Plant and telecommunications, as well as for industrial, farm and construction sites.
MOQ: One set. Within 2 working days or 48 hours.
If the items which you purchase is in stock we can send them out immediately. Customize styles will take15-20 days after receipt of advance payment.
Yes, we provide customized solutions tailored to meet the specific power requirements and operational conditions of our clients. Please contact our sales team for more information.
Yes, as long as you authorize us to use your brand on your behalf. We have over 30 years OEM/ODM experience.
Products and Specifications
Our diesel generators cover a wide range of power outputs, from 10 kVA to 4000 kVA. This allows us to cater to both small-scale and large-scale power needs.
Yes, our generators comply with major international standards, including ISO, CE, and EPA. We ensure that our products meet the highest quality and safety requirements.
We use engines from reputable manufacturers such as CUMMINS, PERKINS, VOLVO PENTA, MTU, DEUTZ, MITSUBISHI, SCANIA, CAT, BAUDOUIN，WEICHAI, YUCHAI, SHANGCHAI(SDEC) . These engines are known for their durability, fuel efficiency, and low emissions.
Our alternator use world-renowned, reputable suppliers: such as STAMFORD, MECC ALTE, LEROY SOMER FARADAY, MARATHON ETC’
Installation and Maintenance
Yes, we offer comprehensive installation services, including site assessment, installation, and commissioning. Our experienced technicians ensure that your generator is set up correctly and operates efficiently.
Regular maintenance is crucial for the longevity and reliability of your generator. We recommend servicing every 250 hours of operation or at least once a year, whichever comes first. Please refer to our maintenance guide for detailed information.
Yes, we offer full maintenance and repair services, including routine inspections, parts replacement, and emergency repairs. Our service team is available 24/7 to support your needs.
Purchasing and Warranty
You can purchase our diesel generators directly from our website, through our sales team, or via our authorized distributors. Please visit our Contact Us page for more details.
Our diesel generators come with a standard warranty of 12 months or 1500 operational hours, whichever comes first. Extended warranty options are also available upon request.
T/T 30% deposit, 70% balance should be paid against the B/L copy.D/P for regular good reputation customers. Paypal is accepted for one set, but please discuss to our sales person first.
Technical Support
Our technical support team is available 24/7 to assist you. You can reach us via phone, email, or our online support portal. Visit our Support page for contact details.
User manuals and technical documentation are available for download on our website. Please visit the Downloads section for access to these resources.
If your generator is not functioning correctly, please contact our technical support team immediately. Provide as much detail as possible about the issue to help us diagnose and resolve the problem quickly.
